Cookie Policy

This cookie notice is for the Advanced University website only

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For information about data protection in general and privacy notices for enquirers, students and staff, please see our Data Protection pages.

About cookies

The Advanced University website uses cookies to distinguish you from other users. Some are created by our website and some by third-parties on our behalf.

Essential cookies

Essential cookies are needed for our website to work. If you block all cookies from our website, it may not function properly.

Load balancing cookies

Visits to our website are distributed across several servers to help us handle large numbers of visitors. A cookie is set on your device so the website can remember which server you are allocated to.

Session cookies

When you visit our website, the things you do while you’re here are called a session. A cookie is set on your device so that the website can remember information you’ve given us as you move from page to page. Without session cookies, multi-page forms (for example) would not work.

Non-essential cookies

Our website also sets cookies that are not essential for it to function but are very useful either for website visitors or the University itself.

Usage statistics

As you use our website, data about the pages visited is sent to Google Analytics so that we know how many people are using it. This includes the individual pages visited, an anonymised IP address, the device, browser and the website you came from. It may be held outside of the EU but Google is certified compliant with the EU-US Privacy Shield. The data is stored for 26 months in accordance with Google’s privacy policy. To request this data or ask for it to be deleted contact

Live chat

If you use our live chat, the data you give us (such as your name, email address and the contents of your chat session) will be sent to LiveChat and stored in accordance with the LiveChat privacy policy. This data may be stored outside of the EU but LiveChat is certified compliant with the EU-US Privacy Shield. The data is held indefinitely but you can request it or ask for it to be deleted by contacting


If you give feedback through our feedback tabs and popups, Hotjar will set cookies to avoid asking you the same questions twice.

Content from other sites

On pages that include YouTube videos, cookies are set by Google so that they can show more relevant adverts to you. You can opt out via Google’s Ads Settings.

Advertising effectiveness

On parts of our website, we use code provided by Google, Facebook or Snapchat to serve adverts based on someone’s past visit (retargeting) and measure the effectiveness of our advertising campaigns. This code sets cookies which allow us to match our advertising to the right people on Facebook, Google and Snapchat and tells us which advert was the most successful.

You can opt-out of these cookies via the Facebook Your Information, Google’s Ads Settings and Snapchat Support pages or visit Your Online Choices and switch off behavioural advertising from a large number of companies.

Managing and blocking cookies

The maps on the Advanced University website use the Google Maps API in accordance with Google’s privacy policy. By using these maps you agree to be bound by the Google Maps/Google Earth additional terms of service.

You can change the settings in your browser software to manage individual cookies or block cookies altogether. Below are instructions for popular browsers:

Changes to this cookie notice

We reserve the right to change this information without notice.